Last updated: December 09, 2024
- Overview
DLP offers digital services and products that are delivered online. As our offerings are entirely electronic, there
is no physical shipping involved. Upon purchase, users can access the products and services instantly through their
account.
Please review the details below regarding how our digital products are delivered and related policies.
- Delivery of Digital Products
- Immediate Access:
Upon successful payment, you will receive instant access to the purchased course(s), materials, or service(s)
via your registered account.
- Access Confirmation:
An email confirmation containing the details of your purchase will be sent to the email address associated with
your account.
- Login Required:
To access purchased content, you must log in using your registered credentials.
- Non-Transferable Access:
Access to our digital products is linked to the user account and cannot be transferred to another user.
- Common Issues and Resolutions
- Payment Delays:
In rare cases where payment processing delays occur, access may be temporarily withheld until the payment is
confirmed.
If you experience any delays, please contact our support team at [[email protected]].
- Email Not Received:
If you do not receive a confirmation email within 24 hours of purchase, check your spam/junk folder or contact
us to
ensure your email address is correct and up to date.
- Technical Issues:
For any technical difficulties accessing your purchased content, please visit our Help Center or contact
support..
Shipping Timeframes
Processing Time:
Orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
Delivery Time:
The estimated delivery time depends on the shipping method and destination:
Standard Shipping: Delivery within 5-10 business days.
Expedited Shipping: Delivery within 2-5 business days.
International Shipping: Delivery within 10-20 business days, depending on the destination country and customs
processing.
Total Timeframe:
From the time of placing your order to receiving it, the total timeframe will range from a minimum of 6 business
days to a maximum of 22 business days, depending on your location and chosen shipping method.